Order Information

Orders are acIMG_0722cepted using Paypal for secure credit card payment or direct deposit.

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Credit card and international payments

For secure credit card and international transactions, use the Paypal Shopping Cart button against each design. Currency will be automatically converted.

Direct Deposit

Australian customers can obtain EFT details by emailing their order (including postage and handling rates), name and postal address to ros@gumleafstitchdesigns.com.au. A confirmation email will be forwarded supplying bank details for payment and order will be despatched when transaction appears on bank statement (usually within 1 to 2 business days).

Postage and Handling Rates

Orders up to $20.00 – A$2.00
Orders over $20.00  – A$4.00

Postage and handling rates apply within Australia and internationally.

Shipping Details

Australia Post is the preferred postal service using surface mail for Australian customers and Air Mail for international customers.

PDF Charts

Charts are available in PDF format and will be emailed as soon as notification of payment is received so please ensure correct email address is supplied when placing order. Adobe Reader needs to be installed on your computer to open PDF files. All patterns are in English and comprise three pages – General Stitching Instructions page, Design page which includes thread information, any special design instructions, design dimensions and subject research and an A4 Symbol on Colour Chart page. The General Stitching Instructions and Design page are front and back pages and designed to fold into quarters to form a booklet.

Returns/Refunds Policy

Refunds will only be granted on a returned product if received in an ‘as new’ state, ie. with the label still firmly adhered to the reverse of the packet and up to 14 days of receipt of product.  A refund will be made according to payment at time of purchase (if direct deposit payment please provide BSB and account details).

Copyright Information

Please be aware that all my designs are protected by copyright and it is illegal to reproduce them in any form or sell for profit. They are for personal use only.